
FAQ
Find your answers here
How long does shipping take?
mainly shipping time take 2 to 3 days but in some cases may take 4 to 5 days.
What Are The Criteria To Be Met For Products To Be Eligible For Returns?
- The customer must contact us within 7 days of the delivery.
- The product should be in an unused and resalable condition.
- The product should be in its original packaging including the brand
- The product must be returned by the customer in its entirety with all accompanying accessories or free gifts present therein.
Can I Change The Products Once I Have Placed An Order?
YES , we can change the product once order
placed.
What is the cost of shipping fees?
the cost of shipping inside beirut is 2.5$ and outside beirut 3.5$ on small sized products but on big sized products may cost more sometimes.
Im having issues placing an order
if you are facing any problem placing an order plz contact us on whatsapp 71410424
Do You Have An Exchange Policy?
Unfortunately, we do not have an exchange policy. The customer can return a wrong, damaged, defective, or missing part / incomplete product. In case of damaged product, the customer should inform the assigned courier company and TANJARAWGHATAHA within 3 days of the delivery and in case of other conditions the return window is open for 7 days after delivery. Our policy does not address customer concerns after 7 days of delivery. We apologize for the inconvenience caused.
On Which Conditions Are Returns Applicable?
Only wrong, damaged, defective product(s) or product(s) with missing parts can be returned.
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